Our website shopping platform displays products available from various sellers (“Charities”). We act as the agent of the Charities and receive payments on their behalf. This means we may collect personal information from you in two different circumstances. Firstly, we may collect information relating to your use of our website. Secondly, we may collect information relating to your purchase of products from Charities.
What personal information do we collect?
If you choose to contact us, we will collect your contact details and any other information you choose to provide. Our website analytics automatically collects navigational data, including the type of browser you are using, the URL you have come from, and the time you spent on our site. This kind of information is collected by almost all commercial websites.
We collect information from you on behalf of Charities when you order products on our website. This may include information relating to your order and other information you may choose to provide.
Collection of information generally
If we do ask you for information, we will endeavour to say which information we require and which information is optional.
You may choose not to provide us with any personal information. If you do so, however, you will not be able to purchase products from our Charities and you may not be able to use some or all of this website.
How is your personal information used by us?
We use your information to assist us in providing this website shopping platform and to enable Charities to fulfill your purchase order.
If you have “opted in” to receive our marketing and other communications, we may inform you of products available on our website and other matters. If you later decide you no longer wish to receive these communications you may “unsubscribe” using the link provided in our emails.
We may use your information for other purposes outlined at the time it is collected, or for purposes which can reasonably be inferred from the circumstances in which the information is supplied. We may also keep and file information.
Will your personal information be given to anyone else?
As noted above, we collect information on behalf of Charities. We may pass your information on to the relevant Charity for the purposes of providing the products you ordered or for purposes which can reasonably be inferred from the circumstances in which the information is supplied or for other purposes by the Charity.
We may disclose information to third parties to whom we contract out specialised functions (e.g. technology service providers and electronic payment organisations) in order to provide the services required by us.
Disclosures may also need to be made to law enforcement agencies, government agencies, courts or external advisors in accordance with legal requirements.
Access to and correction of your personal information
You have a right to seek access to information we hold about you. We may charge you for the cost of providing such access. You also have a right to ask us to correct information that is inaccurate, incomplete or out of date.
Is your personal information stored safely?
We take reasonable steps to safeguard information held by us from unauthorised access, destruction, use, modification or disclosure. Our IT systems are password protected and comply with security standards. Paper files are stored in premises that are locked when unattended.
Revised 1st October 2014